Questions About Private Training

  • All reservations are made by the client through their account in the Gingr app. On the homepage, click on the photo of your dog, then click “START BOOKING”, and then select Private Training where prompted.

  • Please book by single session only. Any additional sessions can be booked after each is completed. 

  • All Training Evaluations and Private Training sessions take place at our training center in Northfield VT.

  • There is a Gingr automatic email with the words “drop off” and “pick up” included. We apologize for this confusion and wish there was a way to edit it or remove it but unfortunately there is not. Owners are required to attend all Training Evaluations and Private Training Sessions with their dog.

  • No, other than arriving with your dog on leash, we have everything else that we need here.

  • Turn right after the mailbox and park along the fence line in the grass.

  • Please wait with your dog in your car. Staff will meet you at your car and will show you the way from there. A leash is required.

  • Please wait with your dog in your car. Staff will meet you at your car and will show you the way from there. A leash is required. If you wait in your car as directed, the staff that greets you through your car window will notify Francisco. He will then be the one to facilitate next steps in moving your dog safely from your car to the training room. He’ll make it very clear that he knows exactly what he’s doing from the moment you meet him. We have never had a bite or fight at our training center because of the importance we place on the very specific way that we do these things.

  • We recommend becoming a member of our Patreon channel for access to our tutorial videos. Using the “Board and Train References” collection, you can train your dog to load up in the car. We also recommend hopping in on our Live Q+A on Facebook for support. It’s every Tuesday at 7 pm, free, and you can ask us anything! To learn more about these options please visit our References page.

  • We accept cash, check, and credit card payments. Payment is due at the time of reservation and is non refundable/not exchangeable. You can make payment through your account on the Gingr app at the time of booking, or, you can drop off cash or check at the training center as long as it is within 24 hours of the time of booking. We are available to receive payment by cash or check 7-8:30 am and 4-5:30 pm Monday through Saturday.

  • Our understanding is that because we aren't certified/licensed behaviorists the answer is no. However, you may want to check with your individual provider.

  • We usually see dogs 3-8 times in private training. It depends on the severity of the dog’s behavior and the owner’s commitment to the recommended work.

  • We regularly use the slip lead leash, Herm Sprenger Prong Collar, and Dogtra E-collar as well as treats, verbal praise, and physical touch. In addition, we use crates, training tables, and crops. If you oppose the use of any of these tools, we will not be a good match, and we respect your decision to find another trainer.

Francisco Cervantes crate training a Labrador Retriever at the facility in Northfield Vermont.
Francisco Cervantes walking multiple dogs at once using slip lead leashes and e-collars.